Shipping and Returns
Big Sister Studio is committed to providing clothes that people will love forever, and we hope you’ll join us in this mission. A significant part of curating a closet that will be well-loved is making careful and informed purchases. When shopping Big Sister Studio, we urge you to read product descriptions carefully and to contact us with any questions before purchase.
If you change your mind about an item once you receive it, you have 30 days from the date of purchase to return it for store credit. The item may not be worn, washed, or damaged, and the customer will be responsible for the cost of return shipping. In order to process a return, please contact email@example.com.
Order processing time is typically 2-3 days. If you require expedited processing please contact us at firstname.lastname@example.org. Once the item leaves the studio it is the customer’s responsibility. Big Sister Studio is not responsible for lost, stolen, or delayed packages. If you have any trouble with delivery, please contact your local post office.
Thank you for shopping Big Sister Studio!